Royal Clean Limited Company is committed to ensuring the protection and privacy of your personal data in accordance with:

The requirements of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation);
other regulatory enactments in force in the Republic of Latvia in the field of personal data processing and privacy;
in accordance with this Privacy Policy.
With this Privacy Policy, Royal Clean Limited Company provides you with information about the principles, types, purposes, amounts, conditions and deadlines of its processing of personal data, as well as about your rights in relation to the processing of personal data by us.

1. Definitions

1.1. Personal data - any information relating to an identified or identifiable natural person.

1.2. Data subject - an identified or identifiable natural person (hereinafter - customer).

1.3. Manager - Royal Clean Limited Liability Company (hereinafter also - Royal Clean).

1.4. Processor - a natural or legal person who processes personal data on behalf of the controller (Royal Clean).

1.5. Third party - a natural or legal person, public authority, agency or body, which is not a data subject, controller, processor and persons whose controller or processor is authorized to process personal data.

1.6. Consent of the data subject (client) - a freely provided, specific, deliberate and unambiguous indication of the Client in the form of a statement or a clearly confirmatory action that the Client agrees to the processing of his / her personal data.

1.7. Cookies - text files stored on the device used by the user to personalize the usability of the Royal Clean website for each specific website user.

2. Personal data controller and processor

2.1. The controller of personal data is the limited liability company "Royal Clean", reg. No. 40203069427, legal address: Vidus Street 16, Ulbroka, Stopinu District, LV-2130.

2.2. Processors of personal data are legal persons who process personal data on behalf of Royal Clean and in accordance with the instructions of Royal Clean and who have undertaken to comply with the requirements of regulatory enactments in the field of data processing.

3. Recipients of personal data

3.1. Royal Clean observes strict confidentiality when processing customers' personal data and provides protection against unauthorized access to personal data by third parties, accidental loss or destruction of personal data. On a legal basis, Royal Clean may exceptionally transfer customers' personal data to the following persons:

3.1.1. Data controllers who process personal data on behalf of Royal Clean and in accordance with Royal Clean's instructions, such as service providers who send SMS to customers on behalf of Royal Clean about current special offer offers;

3.1.2. public administration institutions, law enforcement institutions, at the lawful request of these institutions;

3.1.3. persons who provided Royal Clean services, such as lawyers, if there is a legal basis for the transfer of personal data to the service providers.

4. Processing of customer personal data

4.1. The data controller may process the following personal data:

4.1.1. Name and surname

4.1.2. Contact information (email address and / or phone number)

4.1.3. Transaction data (purchased goods, delivery address, price, payment information, etc.).

4.1.4. Any other information provided to us at the time of purchase of the services and goods offered by the Site or by contacting us.

4.2. In addition to the above, the Data Controller has the right to verify the accuracy of the submitted data using publicly available registers.

4.3. The data subject is responsible for ensuring that the personal data submitted are correct, accurate and complete. Deliberate misrepresentation is considered a violation of our Privacy Policy. The Data Subject is obliged to immediately notify the Data Controller of any changes in the submitted personal data.

4.4. The Data Controller shall not be liable for damages caused to the Data Subject or third parties if they have occurred due to false personal data.

4.5. The legal basis for the processing of personal data is Article 6 (1) (a), (b), (c) and (f) of the General Data Protection Regulation:

(a) the data subject has consented to the processing of his or her personal data for one or more specific purposes;

(b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

(c) processing is necessary for compliance with a legal obligation to which the controller is subject;

(f) processing is necessary for the protection of the legitimate interests of the controller or of a third party, unless the interests of the data subject or the fundamental rights and freedoms requiring the protection of personal data outweigh such interests, in particular where the data subject is a child.

4.6. The data controller shall store and process the personal data of the Data Subject as long as at least one of the following criteria exists:

4.6.1. Personal data is necessary for the purposes for which it was received;

4.6.2. While in accordance with the procedures specified in external regulatory enactments, the Data Controller and / or the Data Subject may exercise their legitimate interests, such as to submit objections or to bring or bring an action in court;

4.6.3. As long as there is a legal obligation to keep the data, such as under the Accounting Law;

4.6.4. As long as the consent of the Data Subject to the relevant processing of personal data is valid, unless there is another legal basis for the processing of personal data.

Upon termination of the circumstances referred to in this paragraph, the data subject's personal data shall also expire and all relevant personal data shall be permanently deleted from computer systems and electronic and / or paper documents containing the relevant personal data or these documents shall be anonymised.

4.7. In order to fulfill its obligations to you, the Data Controller has the right to transfer your personal data to cooperation partners, data processors who perform the necessary data processing on our behalf, such as accountants, courier services, etc. The data controller is the controller of personal data.

Upon request, we may transfer your personal data to government and law enforcement authorities to protect your legal interests, if necessary, by drafting, filing and defending legal claims.

4.8. When processing and storing personal data, the Data Controller shall implement organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.

5. Royal Clean Cookie Policy

5.1. The Royal Clean website uses cookies, which store information about the website user's activities on the website, such as the IP address used by the user, the domain name, the web browser and operating system used, the duration of the website visit and the information searched on the website.

5.2. Royal Clean uses cookies only on the basis of the explicit consent of the users of the website to use them. This condition does not apply to those cookies that are necessary for the smooth functioning of the Royal Clean website, but which do not keep information about the activities performed by the user on the Royal Clean website for a long time.

6. Customer's rights in connection with the processing of personal data by Royal Clean

6.1. The customer has the right to choose to what extent and what data to provide to Royal Clean, as well as to withdraw consent to the processing of all or part of his personal data, asking Royal Clean to stop processing all or part of the customer's data. Withdrawal of consent does not affect the lawfulness of the processing of the customer's personal data prior to the withdrawal.

6.2. By choosing not to provide personal data in part or by withdrawing consent in whole or in part (in relation to specific, provided data), Royal Clean will not be able to provide the customer with the services for which the relevant personal data is required.

6.3. The customer has the right to object to the processing of personal data by Royal Clean at any time, as well as to request Royal Clean to take certain actions in relation to the customer's personal data by sending a request to Royal Clean.

6.4. The customer is entitled to request Royal Clean:

6.4.1. to issue personal data about the customer in the possession of Royal Clean;

6.4.2. to correct, delete or supplement personal data in accordance with the client's instructions, substantiating his / her request;

6.4.3. restrict (temporarily suspend) the processing of a certain type or all of the customer's data;

6.5 The customer has the right to obtain from Royal Clean information on the fact of transfer of personal data to third parties and on persons (natural or legal) and / or public authorities to whom Royal Clean has provided any information related to the personal data of the customer, unless such information provided on the basis of a request from the subject of operational activities or another competent authority in the framework of criminal proceedings or in other cases where the law directly prohibits the disclosure of the relevant information.

6.6. In the event of a dispute regarding the processing of personal data by Royal Clean, the customer has the right to submit a complaint to the supervisory authority - the Data State Inspectorate.

7. Changes to the Privacy Policy

7.1. The data controller has the right to make changes or additions to the Privacy Policy at any time and without prior notice. The amendments come into force after their publication on the website www.royalclean.lv

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